TERMS OF SERVICE

Last Updated: July 2026

Welcome to NOVRID. These Terms of Service ("Terms") govern your access to and use of our website, products, and services available at https://novrid.com ("Website").

By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please do not use our Website.


1. Eligibility

By using this Website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

You agree to use this Website only for lawful purposes and in accordance with these Terms.


2. Products and Services

We strive to display our products, descriptions, colors, and images as accurately as possible.

However, we cannot guarantee that your device's display will accurately reflect actual product colors.

All products are subject to availability.

We reserve the right to discontinue or modify products at any time without prior notice.


3. Pricing

All prices displayed on our Website are shown in the applicable currency at checkout.

Prices may change without notice.

NOVRID reserves the right to correct pricing errors at any time, including after an order has been submitted.


4. Orders

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Refuse any order
  • Limit quantities purchased
  • Cancel suspicious or fraudulent orders
  • Request additional verification before processing an order

If your order is cancelled after payment, a full refund will be issued.


5. Payment

We accept secure payment methods available at checkout.

Your payment information is processed securely through trusted third-party payment providers.

NOVRID does not store your payment card information.


6. Shipping

Shipping times provided on our Website are estimates only.

Unexpected delays caused by shipping carriers, customs, weather conditions, or other circumstances beyond our control may occur.

Please review our Shipping Policy for complete information.


7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review our Return & Refund Policy before making a purchase.


8. Account Responsibility

If you create an account, you are responsible for maintaining the confidentiality of your login credentials.

You agree to notify us immediately of any unauthorized use of your account.

NOVRID is not responsible for losses resulting from unauthorized access caused by your failure to protect your account information.


9. Intellectual Property

All content on this Website, including but not limited to:

  • Logos
  • Graphics
  • Images
  • Product descriptions
  • Text
  • Website design
  • Icons
  • Layout
  • Trademarks

are the exclusive property of NOVRID or its licensors and are protected by applicable copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without prior written permission.


10. Prohibited Uses

You agree not to:

  • Use the Website for unlawful purposes
  • Attempt unauthorized access to our systems
  • Upload viruses or malicious software
  • Interfere with Website functionality
  • Collect customer information without authorization
  • Engage in fraudulent activity

Violation of these Terms may result in termination of access.


11. Disclaimer of Warranties

This Website and all products are provided on an "AS IS" and "AS AVAILABLE" basis.

To the fullest extent permitted by law, NOVRID disclaims all warranties, express or implied, including but not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement

We do not guarantee uninterrupted or error-free operation of the Website.


12. Limitation of Liability

To the maximum extent permitted by applicable law, NOVRID shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of the Website
  • Product purchases
  • Shipping delays
  • Service interruptions
  • Loss of data
  • Loss of profits

Our maximum liability shall not exceed the amount paid for the purchased product.


13. Indemnification

You agree to indemnify and hold harmless NOVRID, its employees, affiliates, partners, and service providers from any claims, damages, liabilities, costs, or expenses resulting from your violation of these Terms or misuse of the Website.


14. Third-Party Links

Our Website may contain links to third-party websites.

NOVRID is not responsible for the content, policies, or practices of third-party websites.

Access to those websites is at your own risk.


15. Privacy

Your use of our Website is also governed by our Privacy Policy.

Please review our Privacy Policy for information regarding how we collect, use, and protect your personal information.


16. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated versions will be posted on this page with a revised "Last Updated" date.

Continued use of the Website constitutes acceptance of any changes.


17. Governing Law

These Terms shall be governed and interpreted in accordance with the applicable laws governing our business operations, without regard to conflict of law principles.


18. Contact Information

NOVRID

Website: https://novrid.com/

Email: customersupport@novrid.com

Phone: +61 440558026

Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (AEST)