SHIPPING POLICY
Last Updated: July 2026
Processing Time
Orders are processed Monday through Friday.
Processing time:
1–3 Business Days
Orders placed on weekends or holidays will begin processing on the next business day.
Estimated Shipping Time
United States
Standard Shipping:
5–12 Business Days
Express Shipping (where available):
3–7 Business Days
International shipping times vary depending on destination.
Shipping Confirmation
Once your order ships, you'll receive:
- Shipping confirmation email
- Tracking number
Tracking information may take 24–72 hours to update.
Delays
Delivery delays may occur because of:
- Weather
- Customs inspections
- Carrier issues
- Peak holiday seasons
These delays are outside our control.
Incorrect Address
Please ensure your shipping address is correct.
NOVRID is not responsible for packages shipped to an incorrect address provided by the customer.
Lost Packages
If your package appears lost:
Contact us within 30 days of the shipping date.
We'll work with the carrier to investigate.